Largest Telecom Operator in Central and South America Hit by Ransomware Attack

Claro, the biggest telecoms brand in South and Central America, suffered a ransomware attack on January 25, 2024. The attack inflicted damage to some of its network elements. Claro shared the news after more than a week of disruption to services in in Costa Rica, El Salvador, Guatemala , Honduras and Nicaragua. Disruption affected access to payments; videocalls, activation of new lines, internet services; cable tv.

On February 15, Claro issued a press release stating “the management services and customer interaction platforms are now back in operation".

Estimated Cost

Weeks of service disruption in multiple countries.

Threat Source

Impacts

OT IT