January 25, 2024
Claro, the biggest telecoms brand in South and Central America, suffered a ransomware attack on January 25, 2024. The attack inflicted damage to some of its network elements. Claro shared the news after more than a week of disruption to services in in Costa Rica, El Salvador, Guatemala , Honduras and Nicaragua. Disruption affected access to payments; videocalls, activation of new lines, internet services; cable tv.
On February 15, Claro issued a press release stating “the management services and customer interaction platforms are now back in operation”.