Australian Call Center Operator Hit by Lockbit Ransomware Attack

December 11, 2024

INCIDENT

Nissan Oceania has revealed the call centre it set up to handle customer inquiries after a cyber incident late last year has itself been breached. The car maker said it enlisted OracleCMS, which operates call centers across Australia, to manage the “dedicated cyber incident call centre” it set up after a December 5 breach that impacted up to 100,000 customers.

LockBit appears to be behind the attack on OracleCMS. LockBit has published more than 60 gigabytes of data in a single compressed archive. A folder named "clients" contains more than 50 folders for organizations, ranging from local councils to aged-care services. OracleCMS has so far declined to comment on the incident

Incident Date

April 4, 2024

Location

Australia

Estimated Cost


No cost values disclosed.

Type of Malware

No Malware identified

Threat Source