Widespread Service Outage at Wisconsin Wireless Provider Cellcom

October 7, 2025

INCIDENT

Wisconsin wireless provider Cellcom has confirmed that a cyberattack is responsible for the widespread service outage and disruptions that began on the evening of May 14, 2025. The incident disrupted voice and SMS services for customers across Wisconsin and Upper Michigan, leaving subscribers unable to make phone calls or send text messages. Cellcom began partial service restoration on May 19, allowing calls and texts between Cellcom users to resume and voice services gradually returning as recovery progressed.

Incident Date

May 14, 2025

Estimated Cost

Network disrupted >5 days

Victims

Type of Malware

No Malware identified

Threat Source

No threat source identified