NHS 111 Emergency Line Hit by Cyberattack

August 9, 2022


A cyberattack at UK company Advanced causing a software outage affected NHS 111 digital services. The attack targeted Adastra clinical patient management software. Adastra is used to refer patients for care, including ambulances being dispatched, out-of-hours appointment bookings and emergency prescriptions. Advanced has indicated the issue might not be fully resolved until next week. According to NHS England, 111 services are still available. However, the Welsh Ambulance Service has warned that 111 calls may take longer to answer. In addition, NHS England warned that GPs could see an increase in the number of patients.

Incident Date

August 4, 2022

Estimated Cost


Type of Malware

Threat Source

No threat source identified