ISP Windstream Routers Stop Working after Cyberattack

January 24, 2025

INCIDENT

Unknown threat actor with equally unknown motives forces ISP to replace routers: one day last October, subscribers to an ISP known as Windstream began flooding message boards with reports their routers had suddenly stopped working and remained unresponsive to reboots and all other attempts to revive them. After eventually determining that the routers were permanently unusable, Windstream sent new routers to affected customers. Black Lotus Labs has named the event Pumpkin Eclipse.

Incident Date

October 25, 2023

Estimated Cost

Bricked 600,000 ActionTec T3200 routers over a 72-hour period

Type of Malware

No Malware identified

Threat Source

No threat source identified