Cyberattack Causes Serious Fallout for French Online Retailers

November 28, 2024

INCIDENT

Friday, August 16, 2024 was a dark day for Octave, specializing in ERP solutions and e-commerce services. A ransomware attacked knocked out half of the company's information system. The company is doing everything it can to restore its services as soon as possible, but the situation remains complex and delicate. All Octave customers , whether they use ERP solutions, e-commerce site services or any other service of the company, are directly affected by this attack. "The complexity of the actions required to restore the systems securely adds uncertainty as to the rapid resolution of the situation."

. Octave set up a crisis unit, called on a cybersecurity specialist and filed a complaint.

Some of Octave's customers, mostly independent physical stores that have an online shopping site such as cobra.fr, agripartner.fr, ardent-peche.fr, kazed.fr or 3as-racing.com, remain inaccessible this Wednesday, September 11, 2024.

Incident Date

August 16, 2024

Location

France

Estimated Cost

80 French companies and 1,600 jobs affected

Victims

Type of Malware

No Malware identified

Threat Source

No threat source identified