Operations Disrupted at US Branch of Grocery Giant Ahold Delhaize

November 13, 2024

INCIDENT

Ahold Delhaize said it had “detected a cybersecurity issue within its U.S. network”. The company said the attack took certain systems offline and affected some pharmacies and e-commerce services.

Hannaford’s e-commerce services remained unavailable Monday morning, continuing an outage that began last week. On Friday, Hannaford posted on Instagram that it had canceled pickup and delivery orders that day “as our associates cannot view orders placed.” The websites for Giant Food, Stop & Shop, The Giant Company and Food Lion each posted an identical note online last Friday saying that customers may experience disruptions and reduced availability for pickup and delivery due to “system outages.” It’s unclear how much the cybersecurity issue has impacted Ahold Delhaize’s e-commerce sales.

UPDATE April 2025 : The company confirmed that data was stolen from its U.S. business systems.

Incident Date

November 6, 2024

Estimated Cost


No cost values disclosed.

Type of Malware

No Malware identified

Threat Source

No threat source identified