Sunwing Airlines Network Outage Caused by Cyberattack at Jeppesen, Owned by Boeing.

March 26, 2023

INCIDENT

Sunwing confirmed that its third-party provider, Jeppesen, which offers navigational information, operations planning tools, flight planning products and software, was experiencing technical issues with its products. The glitch caused delays with both northbound and southbound Sunwing flights this week.

Sunwing wasn’t alone – the outage hit “multiple carriers in North America,” the Toronto-based tour operator wrote on its Twitter account on Nov. 2, the day the system failed.

Incident Date

November 2, 2022

Estimated Cost

flight delays, cost unknown

Type of Malware

No Malware identified

Threat Source

No threat source identified