Suncor Suffers Cyber Attack, Hurts Retail Operations

June 27, 2023


Canada’s leading integrated energy company, Suncor, said Sunday it suffered a cybersecurity incident that is affecting its ability to complete transactions with customers, officials said.
The company said it is taking measures and working with third-party experts to investigate and resolve the situation, and has notified appropriate authorities. At this time, the company said it was not aware of any evidence that customer, supplier or employee data suffered compromised or ended up misused as a result of this situation.
“While we work to resolve the incident, some transactions with customers and suppliers may be impacted,” the company said in a statement.
The issues began on Friday (June 23), when customers reported problems logging into the app and website for Petro-Canada, a gas station chain owned by Suncor.

Incident Date

June 23, 2023



Estimated Cost

Unknown, however retail operations cannot accept credit card payment.


Type of Malware

No Malware identified

Threat Source

No threat source identified