Server Outage at Telecom DOCOMO Pacific

February 14, 2024

INCIDENT

The largest provider of mobile, television, internet and telephone services to the U.S. territories of Guam and the Northern Mariana Islands is slowly recovering from a cyberattack that brought down many of its services. The outages started on Thursday evening, and by Friday Docomo Pacific CEO Roderick Boss confirmed that the company’s servers were attacked “Early this morning, a cyber security incident occurred and some of our servers were attacked ... affected servers shut down to isolate the intrusion,” Boss explained in a statement.

“DOCOMO PACIFIC's customer data, mobile network services, and fiber services remain unaffected, protected, and secure at this time. We are working to restore service as soon as possible.

Incident Date

March 17, 2023

Location

Guam

Estimated Cost


No cost values disclosed.

Type of Malware

No Malware identified

Threat Source

No threat source identified