Ransomware Attack for Cloud Provider, Rackspace

December 6, 2022


Cloud computing provider Rackspace said Tuesday morning a ransomware attack is behind its ongoing Hosted Exchange outage that started early Friday morning.
“As you know, on Friday, December 2nd, 2022, we became aware of suspicious activity and immediately took proactive measures to isolate the Hosted Exchange environment to contain the incident,” the company said in an update to the initial incident report. “We have since determined this suspicious activity was the result of a ransomware incident.”
The investigation, led by a cyber defense firm and Rackspace’s own internal security team, is in its early stages and is still investigating if any data ended up purloined.

Incident Date

December 2, 2022

Estimated Cost

The incident may result in a loss of revenue for the Hosted Exchange business, which generates approximately $30 million of annual revenue in the Apps & Cross Platform segment. In addition, Rackspace Technology may have incremental costs associated with its response to the incident,.

Type of Malware

No Malware identified

Threat Source