Ransomware attack at Synnovis Throws >3000 UK Hospitals into Chaos

July 17, 2024

INCIDENT

Synnovis was hit by a ransomware cyber-attack on Monday 3 June 2024. NHS reports that this attack has caused significant disruption in south east London across a range of different treatments. The hackers injected malware into Synnovis’s IT system, which locked the entire computer system until a ransom was paid to regain control and remove the ransomware. Over 3,000 hospital and GP appointments were thrown into chaos as a direct result. Synlab, the parent company of Synnovis, experienced a total of three significant cyber security breaches in the past year.

UPDATE May 2025: More than 11 months after a ransomware attack, the affected patients still have not been informed about what data of theirs was exposed in the incident, with material about sexually transmitted infections and cancer cases being included in the leaks.

Incident Date

June 3, 2024

Estimated Cost

400GB data stolen; $50 million ransom; appointments and operations were canceled.

Victims

Type of Malware

No Malware identified

Threat Source