Ransomware Attack at Electric Company of Ghana Left Customers Without Power for Days

March 24, 2023

INCIDENT

Customers of the largest electricity seller in Ghana have been unable to buy power and others have had their power off for days. Hackers have changed the source code and taken control of parts of the Electricity Company of Ghana (ECG) server. The situation is widespread and has left both domestic and commercial customers stranded. It is not known yet how the hacker or hackers got access to the ECG servers.

Mr Charles Nii Ayiku Ayiku, General Manager in charge of external communications at the ECG told Ghana Business News on September 30, that the ECG has stabilized its district offices and they are able to sell power to consumers. The systems for third-party vendors however, he says are still unstable. ECG has extended its working hours to ensure that all customers who have been affected by the situation can buy power.

Ten operational regional areas of the ECG in the Volta, Kumasi, Accra, Takoradi, Tema, Cape Coast, Kasoa, Winneba, Swedru, Koforidua, Nkawkaw, and Tafo were all affected, according to a statement issued by the ECG.

Incident Date

September 26, 2022

Location

Ghana

Estimated Cost

Commercial and residential customers without power for days

Type of Malware

No Malware identified

Threat Source

No threat source identified