Ransomware Disrupts Collins Aerospace Systems, Causing Major Flight Delays Across Europe
A cyberattack disrupted the MUSE (Multi‑User System Environment) check‑in, boarding and baggage handling software operated by Collins Aerospace — a major aviation systems provider and aerospace subsidiary of RTX Corporation. This incident impacted multiple large airports across Europe. Systems affected were automated electronic check‑in desks; boarding pass printing and baggage drop systems; shared passenger processing kiosks.
London Heathrow Airport (UK) reported long delays and manual operations. Brussels Airport (Belgium) reported cancellations and many delayed flights some days saw airlines cancel ~50 % of scheduled departures. Berlin Brandenburg Airport (Germany) experienced check‑in and boarding disruptions, long wait times. Dublin and Cork Airports (Ireland) experienced moderate to minor impacts on check‑in and boarding. Other European airports with MUSE dependency also reported delays.
Incident Date
September 19, 2025
Estimated Cost
Electronic check‑in and boarding systems down; extensive flight delays and cancellations; manual processing fallback; operational recovery over ~10–16+ days
Victims
Type of Malware
Threat Source
References
- ENISA confirms ransomware behind airport disruptions; delays at Heathrow, Brussels, Berlin continue
- European airports continue to crawl after a cyberattack on Collins’ MUSE systems
- European airports recover after cyberattack on Collins Aerospace check-in software
- Flight delays continue across Europe after weekend cyber-attack
- Cyber Incidents Take Off: Europe’s Airports Join a Growing List
- European airports struggle to fix check-in glitch after cyberattack
- Airport Check-In Systems Hit In Cyberattack
Impacts
OT IT