INCIDENT: Millions of Yodel Customers in UK Face Parcel Delivery Delays

Yodel, a UK courier service was hacked forcing systems to shut down. Critical operating systems including delivery tracking, customer service helpline and apps used by drivers were all affected, The Sun reports. Experts at the National Crime Agency were brought in to assist. Experts believed it was a ransomware attack but this has not been confirmed at this time.

A source close to Yodel told The Sun: "It's a complete disaster, the hack has affected every digital part of the business. Nobody is getting a parcel anytime soon."

Incident Date

June 22, 2022

Estimated Cost

unknown, millions of parcel delivery delays

Victims

Type of Malware:

No Malware identified

Threat Source:

No threat source identified

References:

  • YODEL HACKED: Millions of customers face parcel delays after delivery service hit by cyber attack
  • Yodel parcel company confirms cyberattack is disrupting delivery

Impacts

OT

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