Independent Businesses Suffer Big Hit as Result of Cyberattack on Swan Retail IT Firm

August 28, 2023


Up to 300 independent retailers have been left unable to process stock after being hit by a cyber attack at fullfilment software supplier Swan Retail. The attack took place on Sunday (13 August).

Independents told Drapers that their businesses have taken a big hit since the attack as they struggled to replenish stock in-store or fulfill online orders. Some have also had to delay bringing in new autumn/winter collections as a result.

Incident Date

August 13, 2023

Estimated Cost

Significant financial loss at independent business


Type of Malware

No Malware identified

Threat Source

No threat source identified