Entire Data Centers Taken Offline at Giant German IT Service Provider Bitmarck

June 23, 2023


Bitmarck, one of the largest IT service providers within Germany’s statutory health insurance system, announced on Sunday it had taken all of its customer and internal systems offline due to a cyberattack.

Bitmarck, which employs around 1,600 people, said that the customer and internal systems were

Taking these services offline impacts a range of individuals and organizations associated with Bitmarck’s services, particularly those who rely on the company to issue electronic sickness certificates used in Germany to pay employees’ leave. Bitmarck also warned that pharmacies it works with may also experience technical problems.

In its statement, the company said disruptions were likely to continue “for the foreseeable future,” as entire data centers were taken offline and restarting these was likely to be accompanied by temporary service failure.

“We very much regret the inconvenience caused to our customers, service providers and insured persons and are working to restore the systems as quickly as possible,” the company stated.

Incident Date

April 30, 2023



Estimated Cost

No cost values disclosed.


Type of Malware

No Malware identified

Threat Source

No threat source identified