Cyberattack hits Communauto Operations Already Struggling with Frustrated Customers

March 27, 2023


Canadian car sharing company Communauto continues to have difficulties in its operation. On Monday, a cyberattack prevented users from starting or ending a ride with self-service Flex vehicles. The problem was resolved in the evening.

Communcar's users were already struggling to reserve a car, despite their subscription, due to lack of availability. Pushing some users to want to cancel their subscription. The shortage of new cars is linked to supply difficulties affecting certain components, Communauto ensures that it is looking for other solutions to acquire new vehicles.

Incident Date

November 21, 2022



Estimated Cost

1 day of operational interruption


Type of Malware

No Malware identified

Threat Source

No threat source identified