Crystal D Hit by Cyberattack, Orders Delayed

January 23, 2026

INCIDENT

In early March 2025, Crystal D, a U.S. supplier of crystal awards and gifts, experienced a cyberattack that disrupted its operations, knocking out communications and internal systems. The attack caused phone and email systems to go offline and interrupted order processing and scheduled shipments for a number of days. Approximately 3% of orders were delayed during multi-day production shutdown.

Incident Date

March 7, 2025

Estimated Cost

Production shutdown multiple days

Victims

Type of Malware

No Malware identified

Threat Source

No threat source identified