Apetito’s Security Systems Breached in Sophisticated Cyberattack

July 5, 2022

INCIDENT

Wiltshire Farm Foods and its parent company, Apetito IT and computer systems have been affected by a cyberattack which is causing problems with deliveries in the short term.

The Trowbridge-based company assured customers that no credit card details have been stolen as they are not kept on its computer system. The company’s CEO Paul Freeston said: “Our Crisis Management and IT teams (assisted by specialist external partners) are working all hours to bring critical systems back into operation as soon as possible. However, we expect substantial disruption in the coming days while we address these issues."

Mr Freeston said that WFF and apetito will be unable to make many deliveries in the next few days. The companies are also unable to contact customers personally as they do not have access to their telephone numbers. The company added: “We expect local Meals On Wheels deliveries made by apetito to continue using our emergency procedures."

Incident Date

June 26, 2022

Estimated Cost

Food delivery interruption, replacement of hardware and software

Victims

Type of Malware

No Malware identified

Threat Source