July 8, 2023
Customers of the Russian medical laboratory Helix have been unable to receive their test results for several days due to a “serious” cyberattack that crippled the company’s systems over the weekend. Hackers attempted to infect the company’s systems with ransomware. The company told Russian state-owned news agency Tass that its tech team partially restored the functionality of its website, mobile app and other e-health services without paying a ransom.
No customer personal data was leaked. Service disruptions prevented the company from delivering medical test results to its customers on time. Helix did not respond to a request for comment. It is unclear which group is responsible.
