Widespread Issues Reported after Cyberattack on US Business Services Giant and Government Contractor Conduent

American business services giant and government contractor Conduent confirmed that a recent outage resulted from what it described as a "cybersecurity incident. One week ago, the govtech giant also said it "supports approximately 100 million U.S. residents across various government health programs."

The outage affected customers' operations across multiple U.S. states, impacting organizations such as the Wisconsin Department of Children and Families, Oklahoma Human Services, and others. This caused widespread issues for those relying on the affected organizations to make payments via electronic transfer or EBT cards.

"We experienced a service interruption that affected the Wisconsin Support Collections Trust Fund's ability to process payments," Conduent told BleepingComputer on Tuesday, two days after restoring systems and bringing services back online for Wisconsin's Department of Children and Families.

"The Conduent technology team worked to resolve the issue. We sincerely regret the inconvenience this incident may have caused."

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No cost values disclosed.

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