Ignitis ON Customers Unable to Charge Cars in Lithuania

On Sunday afternoon, some Ignitis ON users were disconnected from the Ignitis ON app, were unable to charge their electric vehicles, and all the company’s charging points in Lithuania were disconnected. A few hours later, all Ignitis ON charging points were restored and users disconnected from the app were also able to use the charging service again.

Hackers are suspected to have gained unauthorized access to the data of the EV charging service system, which operates in the cloud, and to have taken the information of around 20,000 customers, including their names, email addresses, a list of user authentication tokens (RFID).

Estimated Cost

customers unable to charging cars for hours. Charging stations throughout Lithuania disconnected

Threat Source

Impacts

OT IT