Big Ripple Effects after AI-driven Supply Chain Software Supplier Blue Yonder Cyberattack

November 27, 2024

INCIDENT

A ransomware attack targeted Blue Yonder, a major supply chain technology provider, affecting several retailers including Starbucks and Sainsbury's. The attack disrupted operations, including scheduling and inventory management, prompting the companies to trigger backup plans to manage inventories and other essential systems. The incident highlights the potential consequences of cyber attacks on supply chain technology providers and the need for robust cybersecurity measures to prevent and respond to such incidents.

Morrisons, a U.K.-based grocery chain, said the Blue Yonder incident impacted delivery of goods to stores in the UK. Availability of some product lines at wholesale and convenience locations could drop to as low as 60% of normal availability. Sainsbury’s added that it was putting contingency processes in place. Starbucks is reverting to manual operations after back-end process for employing scheduling and time-tracking was affected by the attack.

Blue Yonder describes itself as a world leader in digital supply chain transformation with an AI-driven platform that helps with everything from fulfillment to delivery logistics.

Incident Date

November 21, 2024

Estimated Cost


No cost values disclosed.

Type of Malware

No Malware identified

Threat Source

No threat source identified