Tracking in Prison Vans and Courier Vehicles Affected by Microlise Cyberattack
A cyber-attack targeting telematics provider Microlise has disrupted tracking services for key clients like DHL and Serco while exposing some employee data.
According to reports in the Financial Times, Serco - which handles the transport of prisoners for the Ministry of Justice - has seen vehicle tracking, panic alarms, navigation, and notifications related to estimated arrival times disabled. Drivers have been forced to use paper maps and check in with prison bases every 30 minutes.
Other customers believed to be affected by the breach include delivery service DHL Supply Chain and local convenience store chain Nisa, which uses DHL's services.
Third party cyber attacks, such as the one that hit Microlise services last week, present a challenge for all logistics operators.
Incident Date
October 31, 2024
Location
Estimated Cost
Disruption of tracking services, Stock dropped 16%
References
- Cyber attack wipes out DHL delivery tracking systems causing issues for Nisa retailers
- British software company Microlise confirms hackers compromised corporate data
- Serco, DHL among firms affected by Microlise cyber attack
- Cyber attack on Microlise hits operators triggering call for stronger continuity plans